Privacy policy

We are pleased about your interest in our website. The protection of your privacy is very important to us. In the following we inform you in detail about the handling of your data.

Usage of a SSL certificate

Storage of access data in server log files

You can visit our websites without giving any personal information. We only store access data in so-called server log files, such as the name of the requested file, date and time of access, transferred data volume and the requesting provider. These data are evaluated exclusively to ensure the trouble-free operation of the site and to improve our offer and do not allow us to draw any conclusions about your person.

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Data collection and use for contract processing and when opening a customer account

We collect personal data when you voluntarily provide us with this information in the context of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Which data is collected can be seen from the respective input forms. We use the data you provide us with for the purpose of contract processing and handling your inquiries. After complete processing of the contract or deletion of your customer account, your data will be blocked for further use and deleted after the expiry of the tax and commercial law retention periods, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you below. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or by using a function in the customer account that is provided for this purpose.

VIITA Holding GmbH

Johann Roithner-Strasse 131

A-4050 Traun / Austria

Tel: +43 7229 / 2 30 30 12

Email: office@vital-onlineshop.com

Data transfer for contract fulfillment

To fulfill the contract, we pass on your data to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of ordered goods. For the processing of payments, we pass on the necessary payment data to the credit institution commissioned with the payment and, if applicable, to the payment service provider commissioned by us or to the payment service selected by you in the ordering process.

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Data usage when registering for the e-mail newsletter

If you register for our newsletter, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis. You can unsubscribe from the newsletter at any time, either by sending a message to the contact option described below or by clicking on the link provided in the newsletter.

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Data use for e-mail advertising without newsletter registration and your right to object

If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to send you regular offers on similar products, such as those already purchased, from our product range by e-mail. You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.

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use of cookies

To make the visit of our website attractive and to enable the use of certain functions, we use so-called cookies on our website. These are small text files that are stored on your end device, which store certain settings and data for exchange with our system via your browser. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit us (persistent cookies). Cookies do not contain any personal data and can therefore not be assigned to any user. On the basis of cookie technology, we only receive anonymized information, for example about which websites you visited our website, which pages on our website were viewed, etc. Please note that certain cookies are already set when you enter our website. You can set your browser to notify you when cookies are set and decide whether to accept them or not, or to refuse cookies in certain cases or generally (see below for detailed information on how to set your browser). However, if cookies are not accepted, the functionality of our website may be limited.

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In the following you will find information about the cookies we use and the setting options of your browser. Which types of cookies are used?

1. necessary cookies: These cookies are necessary to enable the operation of our website. This includes, for example, cookies that enable you to log in to the customer area or to put something in the shopping cart.

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2. analytical / performance cookies: These cookies allow us to collect anonymous data about the usage behavior of our visitors. These are then evaluated by us, for example, to improve the functionality of the website and to display interesting offers to you.

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3. functional - Cookies: These cookies are used for certain functionalities of our website, e.g. to suggest a better navigation flow on our website, to show you personalized and relevant information (e.g. "interest-based ads")

4. targeting - Cookies: These cookies record your visit to our website, the pages you have visited 3 and the links you have executed. We will use this information to tailor our website and the advertisements you see to your interests.

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5 Third party cookies: These cookies from some of our advertising partners help us to make our website more interesting for you. Therefore, when you visit our website, cookies from partner companies are also stored on your hard drive. These are temporary cookies that are automatically deleted after the specified time. Cookies from partner companies are usually deleted after a few days or up to 24 months, in individual cases even after several years. The cookies of our partner companies also do not contain any personal data. Data is only collected under a user ID pseudonym. These pseudonym data are at no time merged with your personal data.

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The following list shows the cookies we use:

• _dc_gtm_, _ga, _gali, _gat and _git: these are Google Tag Manager, Google AdWords and Google Analytics cookies. These allow us to use remarketing (to serve you ads when you have been on our site and visit another Google ad network site), to receive information about ad impressions and ad services related to our site, and to receive reports about demographic characteristics and interests (age cohort, gender, interests).
• _icl_current_language: saves your selected language.
• fr: By using the service of Facebook Inc. (1601 S. California Ave, Palo Alto, CA 94304, USA), statistical data is collected by calling up the Facebook Conversion Pixel, with which the success of a Facebook advertisement can be recorded. In addition, anonymous data about your usage behavior is collected on the website to create usage-based online advertising for you. As a user, you benefit from personalized advertising on other websites. Here you can access the privacy policy of Facebook Inc: www.facebook. com/about/privacy If you are logged in to Facebook, you can object to the use of the conversion pixel under the following link: https://www.facebook.com/settings?tab=ads

 

How can I configure the cookie settings of my browser? Each browser is different in the way it manages cookie settings. This is described in the help menu of each browser, which explains how to change your cookie settings. You can find these settings for each browser by clicking on the links below:

• Internet Explorer™: http://windows.microsoft.com/de-DE/windows-vista/Block-orallow-cookies
• Safari™: http://apple-safari.giga.de/tipps/cookies-in-safari-aktivieren-blockierenloeschen-so-geht-s/
• Chrome™: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
• Firefox™ https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
• Opera™ : http://help.opera.com/Windows/10.20/de/cookies.html

Integration of the Trusted Shop Trustbadge

When the trust badge is called up, the web server automatically saves a so-called server log file, which contains e.g. your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. This access data is not evaluated and is automatically overwritten no later than seven days after the end of your visit to the site..

Additional personal data is only transferred to Trusted Shops if you decide to use Trusted Shops products after completing an order or if you have already registered for the use. In this case, the contractual agreement between you and Trusted Shops applies.

Use of Google Analytics for web analysis

This website uses Google Analytics, a web analysis service of Google Inc. (www.google.de). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, in the event that IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before this happens. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. IP anonymization is active on this website. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage for the website operator. The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de As an alternative to the browser plugin, you can click this link to prevent the collection by Google Analytics on this website in the future. In doing so, an opt-out cookie will be stored on your end device. If you delete your cookies, you must click the link again.

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Right of information and contact possibility

You have a right to free information about your personal data stored by us as well as a right to correction, blocking or deletion of this data. If you have any questions about the collection, processing or use of your personal data, about information, correction, blocking or deletion of data, as well as revocation of consents granted or objection to a specific use of data, please contact us directly via the contact data in our imprint.

use of overheat

This website uses overheat.de, a web analysis tool of the company "overheat UG (haftungsbeschränkt)" with its headquarters at Haus Alsbach 2, 51766 Engelskirchen, Germany. It records interactions of randomly selected, individual visitors with the website in an anonymous form. This way a protocol of e.g. mouse movements and clicks is created with the aim of showing improvement possibilities of the respective website. In addition, information on the operating system, browser, incoming and outgoing links, geographical origin, as well as resolution and type of device are evaluated for statistical purposes. This information is not personal and overheat.de will not share it with third parties. If you do not want a recording, you can deactivate it on all websites that use overheat by setting the DoNotTrack header in your browser. You can find information about this on the following page: http://overheat.de/opt-out.html